Dana Stibolt totally talked me off the ledge, saved my data, got me all calmed down, and totally took care of everything!
Flashback to 2014. I had forgotten about this story! So, this customer (a guy from Baltimore) who has been coming to see me for a few years came in on Wednesday for some iMac service. This same customer wrote a letter (on his own) to Apple telling them how much he has struggled with other […]