I used a combination of Harry Potter and Tim Ferris to find my lost cat, who had been missing for 12 days. First of all, if your cat is missing, my heart goes out to you. This is the worst feeling in the world. My inside-only cat escaped when house guests stayed with me, and …
One of my life and business coaching clients needed help acting on his unique selling proposition. I wanted him to rise to the top as an expert in the space that he was in, so I took the reins and built a new website for him. It was not hard. I used voice-to-text to just …
Go ahead and hang your shingle up! Don’t overanalyze and paralyze! Read More »
If you’re going to try to be cute with your customized emails, then get it right! “However, what I do recognize is that MacMedics is in its early years.” If you mean that by “early years,” you consider my 33 years in business early stage, then wow! Also, ensure that your email is free of …
If you’re going to try to be cute with your customized emails, then get it right! Read More »
World Backup Day was yesterday; today is April Fools’ Day. Backing up your data is no joke. I’m on a mission to ensure that all my customers have their data backed up. Almost every day, we see somebody lose some data in one way or another. The most common misconception is that customers think they’re …
I follow the All the Hacks podcast hosted by Chris Hutchins. I recently listened to his podcast about insurance. Shopping for my homeowner’s policy is something that’s been on my list for like a year. I got a referral from a friend to a broker whom I have not used before and was able to …
How I saved $2000 a year on my homeowner’s insurance. Read More »
Here’s what my client said to me when I broke this all down for him: “Damn, I wish I had your business sense, Dude”! One of my coaching clients, whom I have been working with for about a year, has an established business. He does quite well, but he has very general service offerings, some of which are the same as …
Flashback to 2014. I had forgotten about this story! So, this customer (a guy from Baltimore) who has been coming to see me for a few years came in on Wednesday for some iMac service. This same customer wrote a letter (on his own) to Apple telling them how much he has struggled with other …
A friend of a customer emailed me in a panic about a technology problem. She was registered for an out-of-town trade show to promote her business and had been told she would need to rent a bunch of gear for the show. She was ready to hire me to help, and since I also run …
I was Tom Clancy’s personal tech “wizard” (his words) since 1998, and I served as a tech consultant for Clancy’s book Red Rabbit in 2001. While I worked for Mr. Clancy, I shipped his computers multiple times before his visits to New York City and London, England. I helped him on-site in NYC, and he …
I was Tom Clancy’s personal tech “wizard” (his words) since 1998. Read More »
While my competition was still sleeping or eating breakfast, I was on my bike in the snow and ice on my way to get an early start on the day at my office. Early morning is the #goldenhour where I get my best learning, best work done, and best #selfcare. I eat a good breakfast, …