Data Recovery

This customer was fortunate to have a Time Machine backup.

This customer was fortunate to have a Time Machine backup. If she hadn’t, she could have faced a serious data loss situation. Additionally, her devices were locked (by the hacker), and she needed to keep her life moving, so she had to rush out and purchase a new iPhone 16e, which, thankfully, she might be

This customer was fortunate to have a Time Machine backup. Read More »

You need to take charge of your own data!

You need to take charge of your own data! When discussing data preservation and protection, I often reference Ronald Reagan’s well-known phrase, “trust, but verify.” It’s essential to ensure that the data on your devices is really backed up. If you don’t have someone like me checking your computer regularly, it’s up to you to

You need to take charge of your own data! Read More »

After using my 2TB Samsung SSD for the past two years, it’s time to semi-retire it!

After using my 2TB Samsung SSD Time Machine drive for the past two years, I’ve decided to upgrade to a new 4TB model that offers additional durability features like waterproofing and shock resistance. While I’ll continue using the older drive every month or so, it’s important to regularly add new backup layers to ensure critical

After using my 2TB Samsung SSD for the past two years, it’s time to semi-retire it! Read More »

Don’t take somebody else’s word that your data is gone forever

Don’t take somebody else’s word that your data is gone forever Despite being told his “totally dead” MacBook Air was beyond saving, we were able to investigate the device and successfully recover this professional pilot’s data at a much lower cost than a clean room data recovery service. Our $59 diagnostic fee is a worthwhile

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Apple released macOS Sequoia and iOS 18 today, backup your data before you install!

Apple released macOS Sequoia and iOS 18 today. I get to see people lose their data every day, so while these updates are exciting, everyone will be anxious to install them. Please don’t install them without a backup. If you need help backing up your Mac with Time Machine, stop by the shop with a

Apple released macOS Sequoia and iOS 18 today, backup your data before you install! Read More »

This one really got to me! This is why nobody trusts the service industry!

This one really got to me! This is why nobody trusts the service industry! There are so many things wrong with this case. I’ll never take your money without counseling you about what I would do, even if that means you walk out of MacMedics without spending a dime! Honesty: The #1 reason I am

This one really got to me! This is why nobody trusts the service industry! Read More »

I’ve fixed this M1 MacBook Air three times under AppleCare+, and it was NOT backed up each time!

I’ve helped the same customer with this MacBook Air M1 with a broken LCD screen three times. Thankfully, this customer had AppleCare+ $99 coverage each time, but the screen was broken to the point where it was black (all three times), so you could not see their data. Each time I assisted them, I had

I’ve fixed this M1 MacBook Air three times under AppleCare+, and it was NOT backed up each time! Read More »

Beware of using a “shared” iCloud account!

Beware of using a shared iCloud account! If you share an iCloud account, beware! Whether at work or in a relationship with a boyfriend, girlfriend, or husband or wife. If something goes wrong with the relationship, the other party with control over the device can erase your Mac or lock it to render it useless.

Beware of using a “shared” iCloud account! Read More »