Dana Stibolt

MacBook Backups

After using my 2TB Samsung SSD for the past two years, it’s time to semi-retire it!

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After using my 2TB Samsung SSD Time Machine drive for the past two years, I’ve decided to upgrade to a new 4TB model that offers additional durability features like waterproofing and shock resistance. While I’ll continue using the older drive every month or so, it’s important to regularly add new backup layers to ensure critical

After using my 2TB Samsung SSD for the past two years, it’s time to semi-retire it! Read More »

Don’t take somebody else’s word that your data is gone forever

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Don’t take somebody else’s word that your data is gone forever Despite being told his “totally dead” MacBook Air was beyond saving, we were able to investigate the device and successfully recover this professional pilot’s data at a much lower cost than a clean room data recovery service. Our $59 diagnostic fee is a worthwhile

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I’ve fixed this M1 MacBook Air three times under AppleCare+, and it was NOT backed up each time!

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I’ve helped the same customer with this MacBook Air M1 with a broken LCD screen three times. Thankfully, this customer had AppleCare+ $99 coverage each time, but the screen was broken to the point where it was black (all three times), so you could not see their data. Each time I assisted them, I had

I’ve fixed this M1 MacBook Air three times under AppleCare+, and it was NOT backed up each time! Read More »

Beware of using a “shared” iCloud account!

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Beware of using a shared iCloud account! If you share an iCloud account, beware! Whether at work or in a relationship with a boyfriend, girlfriend, or husband or wife. If something goes wrong with the relationship, the other party with control over the device can erase your Mac or lock it to render it useless.

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Please don’t give up on a sick Mac because the Apple Store says it won’t turn on!

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Don’t give up on a sick Mac just because the Apple Store says it won’t turn on. Thankfully, the customer who owns this MacBook Pro 16” from 2019 was referred to MacMedics by the Apple Store. I got it up and running while they waited. The unit was having some power port issues, and the

Please don’t give up on a sick Mac because the Apple Store says it won’t turn on! Read More »

Another successful Vintage Mac data recovery: A PowerBook G4 from 2003!

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A MacMedics customer asked us to recover the data off this PowerNook G4 12-inch from 2003. They had taken it to another shop where they couldn’t figure out how to take it apart and actually broke the Mac’s case. Also, some of the screws were missing (not cool). This particular Mac is notoriously difficult to

Another successful Vintage Mac data recovery: A PowerBook G4 from 2003! Read More »

I have used this trick to save customers’ data thousands of times! Now, it’s no longer possible!

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MacBook Pro 2012 15-inch destroyed by ex-life-partner! This MacBook Pro 2012 15” was unfortunately destroyed by a MacMedics customer’s ex-life-partner. We don’t know the story behind the devasting damage (I checked to see if it still powered on, but it did not), but the good news is that I could remove the SATA hard drive,

I have used this trick to save customers’ data thousands of times! Now, it’s no longer possible! Read More »

“Trust, but verify” your Mac’s Time Machine backup drive!

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“Trust, but verify” your Mac’s Time Machine backup drive! This high-quality G-Tech hard drive was used for Time Machine in 2015 but was re-used from their previous Mac. However, it died somewhere along the way and stopped backing up. I wanted to get a reading on how many hours it had been in service, but

“Trust, but verify” your Mac’s Time Machine backup drive! Read More »